Managed IT services exist to provide businesses with quality IT infrastructure and software management. A lot of business owners have turned to outsourcing their IT needs to these service providers lately. Find out why managed IT and computer services outsourcing is becoming increasingly common across several businesses today.
Whats Managed IT?
Managed IT is popularly known as third-party Managed Service Provider or MSP. It is an outsourced subscription-based IT maintenance service. Managed IT providers are composed of IT personnel with high levels of skilled expertise spanning the entire processes of a business.
Some business owners mistakenly think that Managed IT is the same as break/fix technicians. Managed IT actually refers to the year-round maintenance and monitoring of your businesss digital computing needs. On the other hand, break/fix technicians only come when specific IT infrastructure or software is broken and needs fixing.
MSPs offer varying IT support packages, which may range from the simplest basic IT services to more complicated ones including disaster recovery and strategy plans. Providers often charge fixed fees depending on the package and length of time you hired them for outsourced IT needs.
What IT Activities Are Outsourced?
Managed IT services deal with two major categories of computing technologies:
Infrastructure
Modern businesses moving towards digitization often face the need to build computer networks that can serve the needs of their growing businesses. But even the simplest IT infrastructure and hardware can be incredibly complicated and expensive. This is why businesses turn to MSPs to help them build ample networks, scale them down or up according to business needs, and help lessen hardware maintenance costs in the long run.
Software
Companies typically have their own software that addresses their unique computing needs. However, several issues arise when using enterprise software across an entire network of employees. Some of the challenges that may arise from enterprise software use include difficulties in updates, upgrades, synchronization, network security, and mismatch between software and hardware. MSPs greatly help to ensure that software is adequately implemented, upgraded, and maintained across the entire network of a company.
Why Move to Outsourced Managed IT Services?
Here are the common reasons why more businesses are switching to outsourced managed IT services:
Quality Expertise
Most small-to-medium business owners have limitations in their respective IT staff and departments. Outsourcing IT needs through an MSP ensures that all IT needs of the company are serviced and maintained by expert staff with a wide range of skills.
Affordable Yet High-End Service
MSPs are typically staffed by IT experts with high-caliber skill sets. These kinds of talent often match the requirements of big companies. But with the advent of MSPs, startups, small businesses, and medium-scale enterprises can expect high-quality IT maintenance at affordable packages and rates.
Improved Productivity
Your in-house IT staff can focus more on the immediate and pressing issues surrounding both your core business processes and your IT software and infrastructure. You can simply leave the MSPs to handle the heavy parts of IT maintenance. The result is better productivity on all computing fronts.
Summing It Up
Managed IT and computer services outsourcing has become increasingly popular nowadays. Managed IT providers offer packages of daily and ongoing IT support, maintenance, and troubleshooting at affordable rates. Hiring such providers to complement your small IT team helps you trim down your IT-related budget, improves your infrastructure and software, and increases overall productivity.
